KuCoin AIR and ANTFUN Deposits Suspended: What to Do With an In-Flight Transfer
KuCoin suspended AIR and ANTFUN deposits for maintenance on September 21. Here is how to handle a transfer already sent.
Crypto Support & Research Desk
Direct answer: KuCoin announced on September 21 that deposits for AI Router Protocol (AIR) and AntFun (ANTFUN) are temporarily suspended for maintenance. If you already sent a deposit, do not send a second transaction to test the system. Save the transaction hash, verify it on the correct network explorer and wait for KuCoin's deposit service to return.
What KuCoin confirmed
The official notice says AIR and ANTFUN deposit services are suspended due to essential maintenance. It does not announce a separate trading or withdrawal suspension. KuCoin also says it will not publish a separate restoration announcement, so users should check the live deposit page before sending funds.
If your deposit is already in flight
1. Confirm the transaction on-chain
Use the explorer for the exact network you selected. Confirm the sender, KuCoin deposit address, token contract, amount, transaction status and block confirmations. A successful blockchain transaction only proves delivery to the address; it does not guarantee KuCoin has credited the internal account yet.
2. Save evidence
Keep the transaction hash, timestamp, amount, asset, network and screenshots of the deposit page. If KuCoin restores deposits but the balance still does not appear after a reasonable processing period, use official KuCoin support and provide those details.
3. Do not resend
A second deposit can create another pending credit and increases recovery complexity. Wait until the deposit page explicitly shows the service as available.
Common reasons a deposit can remain uncredited
Exchange wallet maintenance, insufficient confirmations, a wrong network, unsupported token contract or missing memo/tag can all delay or prevent credit. The maintenance notice only confirms a current service suspension; it does not prove that every missing deposit has the same cause.
Scam warning
Fake support agents frequently target users with pending deposits. KuCoin staff do not need your recovery phrase or private key to investigate an exchange credit. Never pay a “release fee” to a wallet address sent over social media and never connect a self-custody wallet to an unsolicited recovery site.
Official source
KuCoin AIR and ANTFUN maintenance notice.
FAQ
Are AIR and ANTFUN deposits suspended?
Yes, according to KuCoin's September 21 notice.
Will KuCoin announce restoration?
KuCoin says no separate restoration announcement will be issued.
Should I send another deposit?
No. Wait until the deposit page shows service restored.
Informational troubleshooting content only; not investment advice. Always verify asset, network and live exchange status before transferring crypto.
Regulatory & Financial Risk Disclosure
The opinions, research, and analysis expressed in this publication are solely for educational and informational purposes and do not constitute investment, financial, legal, or tax advice. Digital asset markets are speculative and volatile. Past performance does not indicate future results. Always perform independent due diligence.
About the Author
Crypto Support & Research Desk
Crypto Support Desk publishes practical, source-led guides to exchange, wallet, network and on-chain service changes. Information is checked against primary or reputable security sources and is not investment advice.