Crypto.com Deposit Pause Expands to 23 Assets: What Users Should Check
Crypto.com status now lists deposits paused for 23 assets amid an ongoing security concern, materially expanding the earlier affected set.
Markets Desk
Direct answer: Crypto.com's status page now lists deposits paused for 23 assets because of an ongoing security concern. The affected list includes AKT, ARCH, ATOM, AXL, DYM, FET, INIT, INJ, JUNO, KAVA, LUNA, LUNA2, MANTRAEVM, MANTRA, NTRN, ORAI, OSMO, RUNE, SEIEVM, SEI, TIA and XPLA. This is a material expansion from the smaller set previously reported.
Why this update matters
A deposit pause means sending a supported token to an exchange address may not result in a normal account credit until the exchange restores the relevant deposit rail. It does not automatically mean the underlying blockchain has failed.
If you already deposited an affected asset
Check the blockchain first
Locate the transaction hash and confirm whether the transfer is pending, failed or successful. Verify the exact destination address and network. If it is successful on-chain, save the hash and wait for Crypto.com to restore the relevant deposit service before assuming the funds are lost.
Check the live incident page
The affected list can change. Use Crypto.com's official status page rather than screenshots or social posts. Do not retry the transfer merely because the first deposit has not appeared in your account.
Contact support with useful evidence
If the service is restored and your successful on-chain transfer remains uncredited, provide the transaction hash, asset, network, amount and timestamp through official support.
Security precautions
Because the status page describes an ongoing security concern, be especially cautious with unsolicited “migration,” “wallet validation,” or “fund recovery” messages. Never disclose a seed phrase or private key. Do not connect a wallet to a site sent by a stranger claiming to represent Crypto.com.
Source
Crypto.com Status, checked September 21, 2026: https://status.crypto.com/
FAQ
Are withdrawals also paused?
The cited incident specifically says deposits are paused. Check the live status and withdrawal screen for current withdrawal availability.
Does a paused deposit mean my on-chain transaction failed?
No. The blockchain transaction and the exchange's internal crediting process are separate stages.
Should I send another deposit?
Not while the relevant deposit rail is shown as paused. Wait for restoration and verify the supported network first.
Disclaimer: This is informational troubleshooting content, not investment advice. Service status can change quickly; verify directly with Crypto.com.
Regulatory & Financial Risk Disclosure
The opinions, research, and analysis expressed in this publication are solely for educational and informational purposes and do not constitute investment, financial, legal, or tax advice. Digital asset markets are speculative and volatile. Past performance does not indicate future results. Always perform independent due diligence.
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